ibiana Privacy Policy

Introduction

Welcome to ibiana's Privacy Policy. ibiana is a mobile application that offers an exciting and interactive experience, enabling users to participate in virtual treasure hunts, contests, and engage with a vibrant community. The app is owned and operated by CompuTune, Inc., dba ibiana ("we," "us," or "our"). Your privacy is of utmost importance to us, and this Privacy Policy outlines our commitment to safeguarding your personal information while providing you with an exceptional user experience. By accessing, downloading, or using the ibiana app, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy. We encourage you to review this policy periodically to stay informed about any changes or updates. Your continued use of the app after any such changes or updates signifies your acceptance of the revised Privacy Policy. If you do not agree with the terms outlined in this Privacy Policy, you must cease using the app and delete it from your device.

Information Collected

We are committed to ensuring the privacy and security of your personal information. As part of our commitment, we collect the following types of information to provide you with a personalized and secure user experience:

1.    Personal Identification Information: This includes your first name, last name, and date of birth. We use this information to verify your eligibility for participating in the activities offered by our app and to tailor our services according to your preferences. Specifically, date of birth is required to maintain compliance with all "contest" or "games of skill" laws that generally require participants to be 18 years (or older).

2.    Contact Information: We collect your email address to facilitate communication with you, including sending notifications, updates, and promotional materials. By providing your email address, you consent to receive such communications from us.

3.    Demographic Information: We may collect your gender to help us understand our user base and develop features and services that cater to the interests and needs of our diverse community.

4.    User-Generated Content: This includes any content you provide, such as your display name, profile picture, and any personal information or details you choose to share on your user profile or within the app. By providing user-generated content, you grant us the right to store and use it in accordance with this Privacy Policy.

5.    Verification and Security Information: To ensure the security of your account, we collect information related to verifying your email address and two-factor authentication (2FA) when applicable. This helps protect your account from unauthorized access and maintain the integrity of our services.

Please note that the information collected may change from time to time as we continuously improve our services and develop new features. We will update this Privacy Policy accordingly to reflect any changes in the information we collect.

Methods of Collection

Our commitment to safeguarding your privacy involves utilizing a variety of methods to collect your personal information. These methods are designed to be transparent, secure, and in line with relevant data protection regulations. The information collection methods we employ include, but are not limited to:

1.     Direct Collection: When you create an account, update your profile, participate in our virtual treasure hunts and contests, or communicate with us, we gather personal information directly from you. This encompasses the information you submit while registering an account, sharing user-generated content, or reaching out to our support team.

2.     Automated Collection: To better understand user preferences and enhance our services, we may use automated technologies such as cookies, web beacons, and analytics tools to gather data about your app usage. This includes information about your device type, operating system, and browsing behavior, which helps us optimize the overall user experience.

3.     Third-Party Collection: If you choose to link your ibiana account to your social media profiles, we may collect information from third-party sources, such as social media platforms. We will only gather information that you have made publicly accessible or authorized us to obtain, in accordance with the privacy settings of the respective social

media platform.

4.     User-Generated Content: As you engage with our app and participate in virtual treasure hunts, contests, and community

features, you may provide content that contains personal information. We collect and store this information to facilitate your participation and enhance your experience within the app.

By using our app, you acknowledge and consent to the collection methods detailed in this Privacy Policy. We are dedicated to continuously reviewing and updating our data collection practices, ensuring they align with applicable data protection regulations and industry best practices.

Purposes of the Information

We value the trust you place in us by sharing your personal information. In order to maintain that trust, we are committed to using your data responsibly and transparently. The primary purposes for which we collect, store, and process your personal information include:

1.     Account Creation and Management: We use your personal information to facilitate account registration, authentication, and management. This enables you to access and interact with the app, participate in virtual treasure hunts and contests, and engage with our community features.

2.     Personalization and User Experience: By collecting and analyzing data about your preferences, interests, and app usage patterns, we can tailor our services and content to better suit your needs, thereby enhancing your overall experience within the app.

3.     Communication: We utilize your contact information to send important updates, announcements, promotions, and other relevant communications. This ensures that you stay informed about our latest offerings, upcoming events, and any changes to our services.

4.     Customer Support: Should you encounter any issues or have questions about our app, your personal information allows us to provide prompt and efficient assistance. This includes addressing technical concerns, resolving disputes, and offering guidance on how to make the most of our services.

5.     Security and Fraud Prevention: We use your information to maintain the security and integrity of our app, safeguarding user accounts, and detecting and preventing fraudulent activities.

6.     Legal Compliance: We may process your personal information to fulfill legal obligations, comply with regulations, and

respond to lawful requests from law enforcement or other authorities.

7.     Continuous Improvement: By analyzing aggregated user data, we can identify trends and areas for improvement, enabling us to develop new features, optimize existing ones, and enhance the overall performance of our app.

Your personal information is only used for the purposes outlined in this Privacy Policy, and we will not share, sell, or distribute your data without your consent, except as required by law or as detailed in the Information Sharing section.

Information Sharing

We are committed to protecting your privacy and maintaining your trust. As such, we limit the sharing of your personal information with third parties, only disclosing your data under the following circumstances:

1.     Service Providers: We may collaborate with third-party service providers to perform specific tasks or provide services on our behalf. Examples include data storage and analysis, email marketing, customer support, and payment processing. These service providers are granted access to your personal information only to the extent necessary to perform their functions and are required to protect your data in accordance with applicable privacy laws and regulations.

2.     Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets involving our company, your personal information may be transferred as part of the transaction. We will ensure that any acquiring entity continues to honor the commitments made in this Privacy Policy.

3.     Legal Obligations and Protection of Rights: We may disclose your personal information if required by law or in response to a lawful request from law enforcement or other authorities. Additionally, we may share your information to protect our rights, property, or safety, as well as the rights, property, or safety of our users or the public.

4.     Aggregated and De-identified Data: We may share aggregated, anonymized, or de-identified data with third parties for

research, analysis, or marketing purposes. This information does not identify you personally and is used to better understand user behavior, improve our services, and identify trends within our app.

It is important to note that we will never sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes without your explicit consent. We strive to uphold the highest standards of privacy protection and ensure that your data is only shared under the conditions outlined in this Privacy Policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, and to comply with legal, regulatory, tax, and accounting requirements. The specific retention period depends on the nature of the information and the purpose for which it was collected.

When determining the appropriate retention period, we take into consideration factors such as:

1.     The nature and sensitivity of the personal information.

2.     The purpose for which the information was collected and whether that purpose has been achieved.

3.     Our legal, regulatory, tax, and accounting obligations related to the information.

4.     The risk of unauthorized access, disclosure, or other potential harm to the personal information.

Once the retention period has ended or the purposes for which the information was collected have been fulfilled, we will securely delete or anonymize the data. In certain cases, we may retain aggregated, anonymized, or de-identified data

for research, analysis, or marketing purposes, provided that it no longer identifies you personally.

Please note that if you request the deletion of your personal information, we may still be required to retain certain data to comply with legal obligations or to protect the rights, property, or safety of our users, our company, or the public.

Data Security

We take the security of your personal information very seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include, but are not

limited to, using secure servers, encryption, and access controls.

Your personal information, including email addresses, will be stored within Bubble.io's platform, which employs robust security features to protect your data. Additionally, we will house your email addresses inside a reputable and secure email marketing platform to ensure that your information is handled responsibly and securely.

While we strive to provide a high level of data security, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security. In the unlikely event of a data breach involving you personal information, we will promptly investigate the incident, take appropriate remedial measures, and notify you and the relevant authorities in accordance with applicable laws.

We encourage you to help protect your personal information by using a strong, unique password for your ibiana account, enabling two-factor authentication, and keeping your account credentials confidential. Always be cautious when sharing

personal information online and report any suspicious activity to us immediately.

Data Breach Notification

In the event of a data breach involving your personal information, we are committed to taking prompt and appropriate action to address the issue. Our data breach notification process includes the following steps:

1.     Investigation: Upon becoming aware of a potential data breach, we will promptly investigate the incident to determine

the nature and scope of the breach, identify the affected individuals, and assess the potential risks and consequences.

2.     Remediation: We will take immediate measures to contain the breach, minimize its impact, and prevent any further

unauthorized access, disclosure, or harm to your personal information.

3.     Notification: If we determine that the breach poses a significant risk to your rights and freedoms, we will notify you without undue delay, in accordance with applicable laws. Our notification will include details about the breach, the types of information affected, the potential consequences, and the steps we have taken or will take to address the issue.

4.     Reporting: We will report the breach to the relevant data protection authorities, as required by law, and cooperate with any investigations or inquiries they may undertake.

5.     Ongoing review: Following a data breach, we will review and evaluate our security measures, policies, and procedures to identify any necessary improvements and prevent future incidents.

We encourage you to remain vigilant in protecting your personal information and to notify us immediately if you suspect any unauthorized access, disclosure, or misuse of your information.

User Rights

As a user of the ibiana app, you have certain rights concerning your personal information, which are subject to applicable data protection laws. These rights include:

1.     Access: You have the right to request a copy of the personal information we hold about you, and to obtain information

about how we process it.

2.     Rectification: You have the right to request that we correct any inaccurate or incomplete personal information about

you.

3.     Erasure: You have the right to request that we delete your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected, or when you withdraw your consent (if our processing is based on consent).

4.     Restriction: You have the right to request that we restrict the processing of your personal information under certain conditions, such as when you contest the accuracy of the data, or when the processing is unlawful but you oppose erasure.

5.     Data Portability: You have the right to request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format, or to transmit the data directly to another controller, where technically feasible and legally permissible.

6.     Objection: You have the right to object to the processing of your personal information for direct marketing purposes, or when our processing is based on legitimate interests and you believe that your rights and freedoms outweigh our interests.

7.     Withdraw Consent: If our processing of your personal information is based on your consent, you have the right to withdraw your consent at any time. Please note that the withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the contact information provided in this privacy policy. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws. In certain

cases, we may be required to verify your identity before we can process your request.

Third-Party Links

Our ibiana app may contain links to third-party websites, applications, or services that are not owned or controlled by us. These third-party links are provided for your convenience and reference only. We have no control over the content, privacy policies, or practices of any third-party websites, applications, or services, and we assume no responsibility for the accuracy, integrity, or quality of such content.

Please be aware that when you access or use these third-party links, you are subject to the privacy policies and terms of service of the respective third-party websites, applications, or services. We encourage you to review the privacy policies of

any third-party websites, applications, or services you visit or interact with, as their data collection, use, and sharing practices may differ from ours.

Your use of and interactions with any third-party links are at your own risk, and CompuTune, Inc., dba ibiana shall not be liable for any loss or damage resulting from your use of or reliance on such third-party content, websites, applications, or services.

Children

ibiana is committed to protecting the privacy of children. Our app is not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from children under the age of 18. If we become aware that a child under 18 has provided us with personal information without verifiable parental consent, we will take steps to delete such information from our records.

If you are a parent or guardian and believe that your child under the age of 18 has provided us with personal information, please contact us using the contact information provided in the "Contact Information" section of this Privacy Policy. We will work with you to address your concerns and, if necessary, delete any personal information we have collected from your child.

We encourage parents and guardians to actively monitor their children's online activities and to educate them about responsible use of personal information online.

Changes

We reserve the right to update or modify this Privacy Policy at any time and at our sole discretion. Any changes or modifications to this Privacy Policy will be effective immediately upon posting on our app. We encourage you to periodically

review this Privacy Policy to stay informed about our privacy practices and any changes that may have been made.

Your continued use of the ibiana app after any changes or modifications to this Privacy Policy have been posted constitutes your acceptance of those changes. If you do not agree to the modified Privacy Policy, you must stop using the app

and delete it from your device.

Contact Information

If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please do not hesitate to contact us at:

CompuTune, Inc., dba ibiana,

P.O. Box 2152, Queen Creek, AZ 85142

Email: [email protected]

We take your privacy seriously and are committed to addressing any concerns you may have. We will make every effort to respond to your inquiry promptly and work with you to resolve any issues you may have.